Privacy Policy

This Privacy Policy explains how Wastenex Recycling & Disposal ("Wastenex," "we," "us," or "our") collects, uses, and protects information when you visit wastenex.com (the "Site") or contact us about our waste collection, disposal, and recycling services.

1. Information We Collect

We collect information in the following ways:

• Information you provide directly: your name, phone number, email address, service address, and project details when you call, email, or otherwise reach out to request a quote or schedule a service.
• Automatically collected information: standard technical data such as browser type, device type, and pages visited, which helps us understand how the Site is used.
• Accessibility preferences: if you use the accessibility menu widget on our Site, your display preferences may be stored locally in your browser so they apply across pages.

2. How We Use Information

We use the information we collect to:

• Respond to quote requests and schedule pickups or drop-offs
• Provide waste tracking and compliance documentation you request
• Communicate with you about your service, billing, or account
• Maintain records required by state and local waste management regulations
• Improve the content, usability, and accessibility of our Site

3. Cookies & Similar Technologies

Our Site may use cookies or browser storage for basic functionality, such as remembering accessibility preferences. We do not use this information to build advertising profiles. You can control or disable cookies through your browser settings; some Site features may not function as intended if cookies are disabled.

4. Third-Party Services

Our Site uses a small number of third-party services to operate:

• Google Maps to display our facility location
• Google Fonts to display the typefaces used on this Site
• Sienna Accessibility to power the accessibility menu widget

These providers may process standard technical data (such as your IP address) as part of delivering their service. We do not sell or share your personal information with third parties for their own marketing purposes.

5. How We Share Information

We do not sell your personal information. We may share information with service providers who help us operate our business (such as billing or scheduling tools), or when required by law, such as to comply with waste manifest or regulatory reporting obligations to agencies like CalRecycle.

6. Data Security

We take reasonable administrative and technical measures to protect the information you share with us. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain customer and project information, including waste tracking and compliance records, for as long as needed to provide our Services and to meet state and local recordkeeping requirements, typically a minimum of three years for transaction records.

8. Your Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) to request access to, or deletion of, personal information we hold about you, and to not be discriminated against for exercising those rights. To make a request, contact us using the details below.

9. Children's Privacy

Our Site and Services are intended for businesses and adults arranging waste disposal services. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The effective date at the top of this page indicates when the policy was last revised.